FAQS
- How does the pricing work? Our meals range from $6.85 to $9.75 per meal based on which meal plan, how many meals you purchase and your diet (Vegan, Vegetarian, Pescatarian are a $1-$2 upcharges)
- When are meals delivered? (for local, Northeast FL clients) Meals are delivered on Mondays and Thursdays by 11 AM. You’ll be enrolled in our texting software and receive a text upon delivery. Please make sure your pick up location is open by checking their hours on the Locations page!
- Can I get meals delivered all on one day? Yes, if you choose local delivery to the pick-up location, indicate which day you want all meals delivered (Monday or Thursday)
- When are meals delivered? (for Nationwide Shipping) Meals are shipped via UPS Priority Overnight (with dry ice) on Wednesday night and arrive by Thursday at 12 PM.
- How do I cancel or pause my account? Log into your account and select “Deactivate Meal Plan” if you wish to cancel completely. If you’re leaving town or just want a break, utilize our “Skip Day” feature instead! Please do so by 5 PM Wednesday to be effective for the following week.
- How do I change my plan or preferences? You can adjust your order by logging in and selecting “Adjust This Order.” You can adjust your preferences by logging in and selecting “Change Dislikes.” Please do so by 5 PM Wednesday to be effective the following week.
- Why don’t my meals have labels? If your meals do not have labels, then we have identified your account as “fully custom” due to your preferences. In order to give you the most variety, we have to create your specific items the day prior. With that being said, we are unable to produce labels for those specific meals (which accounts for only about 2% of our production).
- What if I have allergies? Please either mark off any ingredient items you are allergic to and/or leave notes in the notes section of the ordering process! Feel free to email us TEAM@superfitfoods.co with any allergy questions/concerns.
- What do you do with the containers? Whatever you want! They are recyclable and reusable, so either clean them and keep them or donate them locally!
- When and where did you start Superfit Foods? May of 2015 in Lakeland, FL.
- What are the macros on your meals?
Lean Down: 250-350 calories/meal, 4oz protein, 3oz carb, ½ cup veggies
Sustain: 350-450 calories/meal, 5oz protein, 5oz carb, ½ cup veggies
Build Up: 500-600 calories/meal, 7oz protein, 7 oz carbs, ½ cup veggies - Is there a contract? Our meal plans are week to week! All we ask is that you submit your cancellation by 5 PM Wednesday.
- How do I become a Pick-Up Spot? Email us at TEAM@superfitfoods.co with any information on your potential pick up location, and we will reach out ASAP!
- Do we accommodate specific diets (such as Paleo, Vegetarian, Vegan, Keto, Gluten-Free, Dairy-Free, Whole 30, Etc.)? YES! Diets to choose from: Standard, Vegetarian, Vegan, Paleo, Pescatarian. If you are keto/ do NOT want carbs, select “Double veggie/no carb” on your dislikes page of the ordering process. We are fully customizable, so you can mark off any items you do NOT want and/or leave specific notes in the order notes section.
- Is there a discount for referring anyone? YES! We apply 10% off for the following week on your account after you refer someone. Just have them put your name in the referral selection!
- Is there a discount for leaving a review? YES! We apply 10% off for each Google and Facebook review (combined 20%)!
- Is there a signup fee? Absolutely not! We only charge you for the meals you want. (:
- Do you ship nationwide? Absolutely! Please refer to #3
- Do you do work or home delivery? If you choose the shipping option, yes! If you have a large enough organization that would be interested in ordering high volume orders delivered locally, please email: sales@superfitfoods.co
- When’s the soonest I can receive meals? To get meals for the following week, you have to place your order by 6 pm on Friday!
